Welcome to 330ok's Privacy Policy. As one of Bangladesh's trusted online Sports Betting platforms, 330ok places the highest importance on protecting your personal data. This Privacy Policy explains what data 330ok collects, how it is used, and how it is kept secure.
This Privacy Policy applies to the 330ok website, mobile application, and all related services. By registering with or using 330ok, you agree to the terms of this Privacy Policy.
330ok's Privacy Policy is built in accordance with international data protection standards. We are committed to being transparent and honest about how your data is handled.
330ok collects different types of information depending on the situation. A detailed breakdown is provided below:
Information Collected at Registration
- Full Name, Date of Birth & Gender
- Email Address & Mobile Number
- Residential Address & Country
- Preferred Language & Currency
- Username and password for login (encrypted)
Data Collected for KYC Verification
- Copy of National ID (NID) or Passport
- Driving License (where applicable)
- Proof of Address (utility bill or bank statement)
- Selfie or Photo (for identity verification)
Data Collected Automatically While Using the Service
- IP Address & Device Type
- Browser Type & Operating System
- Site Access Times & Page Visit Logs
- Betting History & Transaction Details
- Geolocation Data (for legal compliance)
| Data Type |
Collection Method |
Mandatory? |
| Name & Contact Information |
Registration Form |
Yes |
| Identity Documents |
KYC Upload |
Yes, for withdrawals |
| Payment Information |
Transaction Processing |
Yes |
| Device & Log Information |
Automatic |
Technical |
| Cookie Information |
Browser |
Optional |
330ok uses your data solely for specific, legitimate purposes. Each purpose is outlined clearly below:
- Account Management: Your data is used for registration, login, password recovery, and profile updates.
- Identity Verification: To complete the KYC process for minor prevention and fraud protection.
- Financial Transactions: Payment information is used to process deposits, withdrawals, and bonus payments.
- Customer Support: Your data is used to handle complaints, answer questions, and resolve issues.
- Legal Compliance: To meet Anti-Money Laundering (AML) and related legal obligations.
- Service Improvement: To analyze user experience and improve the platform.
- Security Monitoring: To detect and prevent suspicious activity.
- Relevant Communications: To send important updates, transaction confirmations, and promotional offers (with your consent).
330ok never sells your information to advertisers or shares it with third parties for marketing purposes without your consent.
330ok shares data with third parties only in very limited circumstances, and strict confidentiality agreements are maintained in every case. Those circumstances are outlined below:
Who Your Data May Be Shared With
- Payment Processors: Approved payment gateways including Mobile Pay, Nagad, and Rocket receive only the minimum information required to process transactions.
- KYC Verification Services: Trusted third-party services for identity verification (under strict confidentiality agreements).
- Legal Authorities: When required by a lawful order or investigation from a government authority in Bangladesh or any other applicable legal jurisdiction.
- Cloud Storage Provider: For secure data storage (ISO 27001 certified services).
Parties We Never Share Data With
- Advertisers or Marketing Companies
- Data Brokers or Information Traders
- Competing Betting Platforms
- Any Unauthorized Third Party
330ok uses multiple layers of security to keep your information safe, applying both technical and organizational measures together.
Technical Security
- SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
- Database Encryption: All sensitive data at rest is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An additional layer of security to protect access to your account.
- Firewall & IDS: To prevent unauthorized access and cyber attacks.
- Regular Security Audits: Regular penetration testing conducted by third-party security experts.
Organizational Security
- Only authorized personnel have access to sensitive data.
- All staff are bound by strict confidentiality agreements.
- Regular security training and awareness programs are conducted.
- In the event of a data breach, affected users will be notified within 72 hours.
330ok's security infrastructure operates in accordance with the international ISO 27001 standard, the highest recognized benchmark for information security.
330ok uses cookies and similar technologies to enhance your browsing experience on its website and app. Cookies are small text files stored on your device.
Types of Cookies Used by 330ok
- Essential Cookies: These are required for login sessions and security — the site cannot function properly without them and cannot be disabled.
- Functional Cookies: Used to remember your preferred language, region, and settings.
- Analytics Cookies: To understand site traffic and usage patterns (anonymized data).
- Marketing Cookies: To show you relevant offers only with your consent.
How to Manage Cookies
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain 330ok features.
Regarding your personal information on 330ok, you have the following rights:
- Right of Access: You may request to know what information 330ok holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances (unless retention is required by law).
- Right to Restrict Processing: You may object to certain uses of your data.
- Right to Data Portability: You may request a copy of your data in a commonly used format.
- Right to Withdraw Consent: You may withdraw your consent to marketing communications or optional data use at any time.
To exercise any of your rights, email us at support@330ok.app. 330ok typically responds within 30 days.
330ok does not retain your information longer than necessary. Retention periods for different types of data are outlined below:
| Data Type |
Retention Period |
Reason |
| Account Information |
For the duration of the active account + 5 years |
Legal Compliance |
| KYC Documents |
5 years after account closure |
AML Policy |
| Transaction Records |
7 Years |
Financial Regulations |
| Customer Support Logs |
3 Years |
Quality of Service |
| Cookie Data |
30 Days to 2 Years |
By Cookie Type |
Once the retention period expires, 330ok securely deletes or anonymizes the data. Certain information may be retained longer where required by law.
330ok strictly prohibits registration and betting by anyone under 18. Collecting or storing data from minors is completely against 330ok's policy.
- Age verification during registration is mandatory.
- If age cannot be confirmed during KYC verification, the account is suspended immediately.
- If it is found that data from a minor has been collected, that data will be deleted immediately.
If you know of a minor using 330ok, please contact support@330ok.app immediately. We will take prompt action.
330ok may update this Privacy Policy from time to time due to service improvements, legal changes, or the adoption of new technologies.
- You will be notified at your registered email address for significant changes.
- The date of any changes will be reflected in the "Last Updated" date at the top of the page.
- Continued use of 330ok after any changes constitutes your acceptance of the updated policy.
- A banner notice will be displayed on the site for significant changes.
We recommend reviewing this Privacy Policy periodically to stay informed of any updates.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact 330ok's data protection team:
- Email: support@330ok.app
- Subject: Use the subject line "Privacy Policy Request"
- Response Time: Typically within 3 business days
- Critical Data Protection Matters: Response within 24 hours
330ok is committed to protecting your privacy and treats every concern you raise with the utmost seriousness.
